DigiLocker Complete Guide — How to Download Aadhaar, PAN, Marksheets & All Documents

What is DigiLocker?

DigiLocker is a flagship initiative of the Government of India under the Ministry of Electronics & IT (MeitY). It provides every Indian citizen a secure cloud-based platform to store, access, and share official documents digitally. Documents fetched via DigiLocker are legally valid and equivalent to original documents as per the IT Act, 2000.

Key benefits:

• Free for all Indian citizens
• Legally valid — accepted by all government agencies, banks, and airports
• Secure — Aadhaar-authenticated access
• 1,000+ issuing organisations — Central and state government departments

How to Register on DigiLocker

Step 1: Visit DigiLocker

• Website: https://digilocker.gov.in
• Android App: Download "DigiLocker" from Google Play Store
• iOS App: Download from Apple App Store

Step 2: Click "Sign Up"

Click on "Sign Up" and enter your mobile number.

Step 3: Verify OTP

Enter the OTP sent to your mobile number.

Step 4: Set Username and Password

Create a username (or use your Aadhaar number) and set a 6-digit security PIN.

Step 5: Link Aadhaar

Enter your 12-digit Aadhaar number and verify with Aadhaar OTP. This is required to fetch government-issued documents.

Your DigiLocker account is now ready.

How to Download Documents on DigiLocker

Aadhaar Card (e-Aadhaar)

1. Log in to DigiLocker
2. Go to "Issued Documents" section
3. Search for "UIDAI" (issuing organisation)
4. Select "Aadhaar"
5. Your Aadhaar will be auto-fetched (since your account is Aadhaar-linked)
6. Click "Download" to save the PDF

PAN Card (e-PAN)

1. Go to "Issued Documents" → Search for "Income Tax Department" or "CBDT"
2. Select "PAN Verification Record" or "e-PAN"
3. Enter your PAN number (e.g., ABCDE1234F)
4. The document will be fetched and added to your locker
5. Click "Download" to save

Driving Licence

1. Go to "Issued Documents" → Search for your state transport department (e.g., "Transport Department, Karnataka")
2. Select "Driving Licence"
3. Enter your DL number
4. The licence will be fetched from the Parivahan database
5. Download and save

Vehicle Registration Certificate (RC)

1. Go to "Issued Documents" → Search for "Ministry of Road Transport" or your state transport department
2. Select "Vehicle Registration Certificate"
3. Enter your vehicle registration number (e.g., KA01AB1234)
4. The RC will be fetched from the Vahan database
5. Download and save

Class 10 / Class 12 Marksheets

1. Go to "Issued Documents" → Search for your board (e.g., "CBSE", "ICSE", or your state board)
2. Select "Class X Marksheet" or "Class XII Marksheet"
3. Enter your roll number and year of passing
4. The marksheet will be fetched if available in the digital database
5. Download and save

Note: Not all state boards have integrated with DigiLocker. CBSE, ICSE, and many state boards are available. Check the "Issuers" section for your board.

Other Available Documents

DigiLocker supports 1,000+ issuers. Other popular documents include:

• Voter ID (EPIC) — from Election Commission
• CBSE/ICSE Certificates — Migration, passing certificates
• Insurance Policies — LIC, health insurance
• University Degrees — Select universities
• Caste/Income/Domicile Certificates — Select state governments
• COVID Vaccination Certificate — from CoWIN

How to Upload Your Own Documents

1. Go to "Uploaded Documents" section
2. Click "Upload"
3. Select the document type and upload a scanned PDF or image
4. Uploaded documents are stored in your cloud locker but are not verified by the issuer

Important: Only "Issued Documents" (fetched from government databases) are legally equivalent to originals. Uploaded documents are for your convenience.

Common Errors and Fixes

"Aadhaar Authentication Failed"

• Cause: Aadhaar number mismatch, biometrics locked, or UIDAI server issue
• Fix: Ensure your Aadhaar number is correct. If biometrics are locked, unlock at https://uidai.gov.in. Try again after some time if it's a server issue

"Document Not Found" or "No Records Found"

• Cause: The issuing organisation hasn't digitised your document, or the details entered don't match their records
• Fix: Verify the exact details (DL number, PAN, roll number) match your original document. If the issuer hasn't integrated with DigiLocker, the document won't be available

"OTP Not Received"

• Cause: Network issue or Aadhaar-linked mobile number is different
• Fix: Ensure your mobile number is linked to Aadhaar. Wait 2–3 minutes and retry. If the number has changed, update it at an Aadhaar Seva Kendra

"Unable to Fetch Document — Issuer Service Unavailable"

• Cause: The issuing organisation's server is down or under maintenance
• Fix: Try again after a few hours. This is a temporary issue on the issuer's end

"Account Locked After Multiple Failed Attempts"

• Cause: Too many wrong PIN/OTP attempts
• Fix: Wait 30 minutes and try again, or use the "Forgot PIN" option to reset your security PIN

Important Tips

1. DigiLocker documents are legally valid — You can show them on your phone at airports, banks, and government offices instead of carrying originals
2. Link Aadhaar for maximum benefit — Most documents require Aadhaar authentication to fetch
3. Use the mobile app — Much more convenient for quick document access on the go
4. Check issuer availability — Not all organisations have integrated yet; check the "Issuers" list on the portal
5. Keep your PIN safe — Your 6-digit security PIN protects all your documents

Frequently Asked Questions (FAQs)

Q1: Is DigiLocker free?

Yes, DigiLocker is completely free for all Indian citizens. There are no charges for account creation, document fetching, or storage.

Q2: Are DigiLocker documents accepted at airports?

Yes, DigiLocker documents (issued documents section) are accepted as valid ID proof at all Indian airports as per government notification.

Q3: Can I download my driving licence from DigiLocker?

Yes, if your state transport department has integrated with DigiLocker. Search for your state's transport department under "Issued Documents" and enter your DL number.

Q4: Is DigiLocker safe and secure?

Yes, DigiLocker uses Aadhaar-based authentication, 256-bit encryption, and is hosted on government cloud infrastructure. It complies with ISO 27001 security standards.

Q5: What if my document is not available on DigiLocker?

Not all organisations have digitised their records. You can upload a scanned copy for your personal storage, but it won't have the legal validity of an issued document. Contact the issuing organisation to request DigiLocker integration.

Q6: Can I share DigiLocker documents with others?

Yes, DigiLocker allows you to share documents via a secure URI (link) that the recipient can verify. This is useful for verification by banks, employers, and government offices.

Q7: How many documents can I store in DigiLocker?

There is a storage limit of 1 GB for uploaded documents. However, issued documents (fetched from government databases) don't count toward this limit.

Disclaimer: CitizenNest is an independent informational platform and is not affiliated with the Government of India, MeitY, or DigiLocker. Information is sourced from official government portals and may change. Always verify details on digilocker.gov.in.