ICICI Bank Net Banking Blocked or Login Failed? Fix (2026)

ICICI Bank internet banking (icicibank.com) locks after 3 consecutive wrong login or transaction password attempts. Reset is quick — usually done in under 5 minutes via OTP verification.

Common Causes of ICICI Net Banking Block

Method 1: Reset ICICI Net Banking Password Online

1. Go to icicibank.com
2. Click "Login" (top right) → "Forgot Password"
3. Enter your User ID (Customer ID — found on passbook/account statement)
4. Enter: Date of birth + Country
5. Choose: OTP on registered mobile
6. Enter OTP → Set new login password
7. Timeline: 2–5 minutes, instantly active

Method 2: Via iMobile Pay App

1. Open iMobile Pay
2. If you're logged into iMobile: Profile → Manage → Internet Banking
3. Select "Reset Net Banking Password"
4. OTP on registered mobile → New password set

Method 3: Forgot ICICI User ID

1. icicibank.com → Login → "Forgot User ID"
2. Enter: Account number + Date of birth
3. OTP on registered mobile → User ID displayed + emailed

Method 4: Reset ICICI Transaction Password

ICICI has 2 passwords:

• Login password: To access net banking
• Transaction password (6-digit): For all financial transactions

Reset transaction password:

1. Login to ICICI net banking
2. "My Profile" → "Security Settings" → "Change Transaction Password"
3. If forgotten: "Forgot Transaction Password" → OTP → Set new

ICICI Net Banking OTP Not Received

1. Wait 2 minutes → "Resend OTP"
2. Check registered mobile is active
3. Verify your registered mobile: Call 1800-1080 → ask for registered number
4. If mobile number changed: Visit branch with Aadhaar to update mobile

ICICI Net Banking Locked (Security Block)

If ICICI's security system has blocked your account:

1. Call 1800-1080 (24/7)
2. Say: "My ICICI net banking is locked. I need it unlocked."
3. Identity verified via registered mobile OTP + account details
4. Unlocked in 15–30 minutes

Customer Care

Frequently Asked Questions

What is ICICI Bank User ID? ICICI's User ID is a self-chosen ID you created during net banking registration. If forgotten, retrieve via "Forgot User ID" on the login page.

ICICI iMobile works but net banking login fails — why? iMobile app login uses a separate app PIN/biometric. Net banking uses a different password. Reset net banking password separately — it won't affect iMobile login.

Can I reset ICICI net banking without OTP? Not fully online. You need OTP to your registered mobile. If mobile is changed: Visit branch with Aadhaar to update mobile, then reset password.