LPG Gas Cylinder Booking Online: Indane, HP, Bharat Gas

Booking an LPG cylinder refill in India is quick and easy — you can do it via SMS, missed call, mobile app, WhatsApp, or the online portal. This guide covers all booking methods for Indane (IOCL), HP Gas (HPCL), and Bharat Gas (BPCL).

Booking Methods at a Glance

Method 1: Book via SMS

Indane Gas (IOCL)

• Send SMS "IVRS" followed by your 17-digit consumer number to 7718955555
• Example: IVRS 12345678901234567 to 7718955555
• You will receive a confirmation SMS with booking reference

HP Gas (HPCL)

• Send SMS "HPGAS" followed by your 17-digit consumer number to 7666677777
• Example: HPGAS 12345678901234567 to 7666677777

Bharat Gas (BPCL)

• Send SMS "Smart" followed by your 17-digit consumer number to 7200027200
• Example: Smart 12345678901234567 to 7200027200

Tip: Send the SMS from your registered mobile number for instant processing.

Method 2: Book via Missed Call

Simply give a missed call from your registered mobile number:

The system automatically identifies your consumer number from your registered mobile and places the booking. You will receive a confirmation SMS.

Method 3: Book via Mobile App

Indane Gas

1. Download "Indane" app from Google Play or App Store
2. Register with your consumer number and mobile number
3. Tap "Book Refill"
4. Confirm booking and pay online (optional — you can pay on delivery)

HP Gas

1. Download "HP Pay" app
2. Register and link your HP Gas consumer account
3. Tap "Book Cylinder"
4. Choose payment mode — online or cash on delivery

Bharat Gas

1. Download "Bharat Gas" app
2. Register with consumer number
3. Tap "Book Refill"
4. Confirm and track delivery status

Method 4: Book via Online Portal

Indane

1. Visit iocl.com/indane-for-you
2. Log in with consumer number and registered mobile
3. Click "Book Refill"
4. Confirm the order

HP Gas

1. Visit hindustanpetroleum.com/hpgas
2. Log in and click "Book My Refill"
3. Complete the booking

Bharat Gas

1. Visit bharatgas.com
2. Log in to your account
3. Click "Quick Refill Booking"

Method 5: Book via WhatsApp

1. Save the number in your contacts
2. Send "Hi" or "Book" from your registered mobile number
3. Follow the automated prompts to complete your booking

Refill Schedule and Delivery

• Minimum gap between refills: Typically 20–25 days (varies by company)
• Delivery time: 3–7 days after booking in urban areas; may take longer in rural areas
• Maximum refills per year: No limit on total refills, but only 12 cylinders per year get the subsidy
• Delivery hours: Usually 9 AM to 6 PM on working days

Track Delivery Status

• Check via the mobile app or OMC portal
• SMS updates are sent at each stage — booking confirmed, out for delivery, delivered

Composite Cylinders

Composite LPG cylinders are a modern alternative to traditional metal cylinders:

Note: Composite cylinders are available in select areas. Contact your distributor to check availability.

Important Tips

1. Register your mobile number with your LPG connection — all booking methods require it.
2. Check your refill due date before booking — bookings placed too early may get rejected.
3. Pay online to avoid cash handling and get instant payment confirmation.
4. Verify the delivery person's ID and get a proper receipt for every delivery.
5. Report non-delivery within 7 days by calling the distributor or OMC helpline.

Frequently Asked Questions (FAQs)

1. Can I book a cylinder without a registered mobile number?

No, all automated booking methods (SMS, missed call, WhatsApp, app) require your registered mobile number. Visit your distributor to update your mobile number.

2. How do I know if my booking is confirmed?

You will receive a confirmation SMS with a booking reference number within minutes of placing the order.

3. Can I cancel a cylinder booking?

Yes, contact your distributor directly or use the OMC portal/app to cancel before delivery.

4. What is the minimum gap between two refill bookings?

The minimum gap is typically 20–25 days, but it can vary. The system will reject bookings placed too early.

5. Can I book a 5 kg cylinder online?

Yes, if you have a 5 kg cylinder connection, you can book refills using the same methods listed above.

6. What if I don't receive a confirmation SMS?

Wait 15–30 minutes. If no SMS arrives, try booking again or call the OMC helpline to confirm.

7. Can I pay for the cylinder online?

Yes, all three OMCs support online payment via their apps and portals using UPI, debit card, credit card, or net banking.

Disclaimer: CitizenNest is an independent platform and is not affiliated with any government body or Oil Marketing Company. Booking numbers and processes may change — verify with your distributor or official portal.