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NTA Exam City Slip Download Not Working? Fix It

Fix NTA exam city slip download errors including login issues, city slip not released, advance city intimation details, and exam center information.

CitizenNest Editorial Team6 min read
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Disclaimer: This is an independent informational guide. We are NOT affiliated with any government body. Always verify on official websites.

NTA Exam City Slip Download Not Working? Fix It

Cannot download your NTA exam city slip? The city intimation slip is released before the admit card to inform candidates about their allotted exam city. This guide covers all common download issues and how to resolve them.

What is NTA Exam City Slip?

The NTA exam city slip (also called Advance City Intimation Slip) is a preliminary document released before the admit card. It informs you about:

  • Allotted exam city โ€” The city where your exam centre will be located
  • Exam date โ€” Your scheduled exam date (for multi-day exams)
  • Exam shift โ€” Morning or afternoon shift
  • Candidate details โ€” Name, application number, and roll number

Important: The city slip does NOT contain the exact exam centre address. The specific centre details are provided only in the admit card, which is released later.

Timeline:

Document Released Before Exam
City Intimation Slip 10-20 days before
Admit Card 3-15 days before

Common City Slip Download Errors and Fixes

1. Login Issues โ€” Cannot Access City Slip

Problem: Portal shows "Invalid credentials", page does not load, or login keeps failing.

Fix:

  1. Use correct credentials โ€” Log in with your Application Number and Password (or Date of Birth)
  2. Reset password โ€” Click "Forgot Password" and verify via registered mobile/email
  3. Check the correct URL โ€” City slips are available at exams.nta.ac.in under the specific exam section
  4. Clear browser cache โ€” Ctrl + Shift + Delete โ†’ clear cookies and cache โ†’ retry
  5. Try incognito mode โ€” Open Chrome incognito (Ctrl + Shift + N)
  6. Try during off-peak hours โ€” Late night (11 PM - 6 AM) has the lowest traffic

2. City Slip Not Released Yet

Problem: After logging in, there is no option to download the city slip, or it shows "City slip will be available soon."

Fix:

  1. Check the official notification โ€” Visit nta.ac.in for the city slip release date
  2. City slips are released in phases โ€” For exams conducted on multiple dates, city slips may be released date-wise
  3. Check your email and SMS โ€” NTA sends notifications when city slips are available
  4. Follow @DG_NTA on X โ€” Official updates are posted on NTA's social media
  5. Do not panic โ€” City slips are always released before admit cards; if the admit card is not out yet, the city slip will come first

3. Understanding Advance City Intimation

What is Advance City Intimation? For exams like JEE Main and CUET that are conducted over multiple days, NTA releases an advance city intimation well before the admit card. This helps candidates:

  • Plan travel โ€” Book train/bus tickets to the exam city early
  • Arrange accommodation โ€” Find hotels or hostels near the exam city
  • Prepare logistics โ€” Candidates from remote areas need time to arrange travel

How exam city is allotted:

  1. During registration, you choose 4 exam city preferences
  2. NTA allots a city based on your preferences and available centre capacity
  3. First preference is not guaranteed โ€” If centres in your first-choice city are full, NTA moves to your second preference, and so on
  4. In rare cases, NTA may allot a city not in your preference list if all preferred cities are full

4. Exam Centre Details Not Showing

Problem: The city slip shows the exam city but not the specific centre address.

This is normal. The city slip only mentions the city. The exact exam centre (school/college name and address) is provided only in the admit card.

What to do:

  1. Wait for the admit card โ€” Centre details are available only on the admit card
  2. Research the city โ€” Look up the allotted city and plan your travel in advance
  3. Do not contact NTA for centre details โ€” They will not share centre details before the admit card release
  4. Check previous year patterns โ€” Look up which centres were used in your allotted city in previous years (for general planning, not confirmation)

5. PDF Download Issues

Problem: City slip PDF does not download or opens as blank.

Fix:

  1. Right-click โ†’ Save As โ€” Instead of clicking, right-click the download link and save
  2. Try a different browser โ€” Chrome, Firefox, or Edge
  3. Update PDF reader โ€” Install Adobe Acrobat Reader
  4. Check internet speed โ€” Slow connections cause incomplete downloads
  5. Try on desktop โ€” Mobile browsers sometimes struggle with PDF downloads from NTA portal
  6. Disable pop-up blocker โ€” The PDF may open in a new tab/window that is blocked

How to Download NTA City Slip โ€” Step-by-Step

  1. Visit exams.nta.ac.in
  2. Click on the relevant exam (e.g., "JEE Main 2026", "NEET UG 2026")
  3. Look for "Advance City Intimation Slip" or "City Slip Download" link
  4. Log in with your Application Number and Password/Date of Birth
  5. Enter the security captcha
  6. Your city slip will be displayed on screen
  7. Click "Download" or "Print" to save as PDF
  8. Verify your name, application number, allotted city, and exam date

What to Do After Getting Your City Slip

  1. Book travel tickets โ€” If the exam city is different from your home city, book train/bus/flight tickets early to save money
  2. Arrange accommodation โ€” If traveling, book a hotel or hostel close to the city centre
  3. Check the admit card later โ€” Wait for the admit card release to know the exact centre address
  4. Plan to reach a day before โ€” Arriving the day before the exam reduces travel-day stress
  5. Save the city slip โ€” Keep a copy for your records, though the admit card supersedes it

Important Tips

  1. City slip is not the admit card โ€” You cannot enter the exam hall with just the city slip; you need the admit card
  2. Travel early for distant cities โ€” If allotted a far-off city, start planning travel immediately
  3. Download promptly โ€” Save the city slip as soon as it is available; the link may not remain active indefinitely
  4. City cannot be changed โ€” Once allotted, you cannot request a city change. It is based on your preferences during registration
  5. Report any errors โ€” If the city slip shows wrong personal details, contact NTA helpdesk immediately

See our NTA admit card guide for help downloading your admit card.


FAQs

Q1. Is the city intimation slip the same as the admit card?

No. The city slip only tells you the allotted exam city and date. The admit card contains the exact exam centre address, reporting time, and other details needed for exam day.

Q2. I got a city that was not in my preference list. Can I change it?

No. Once allotted, the exam city cannot be changed. NTA allots alternate cities only when all preferred cities are full. Contact NTA helpdesk if you believe there is an error.

Q3. When will the exact exam centre be revealed after the city slip?

The exact exam centre is revealed in the admit card, which is typically released 3-7 days after the city slip. The gap between city slip and admit card varies by exam.

Q4. I did not receive my city slip. Does it mean my application was rejected?

Not necessarily. Check your application status by logging in to exams.nta.ac.in. If the status shows "Confirmed", your city slip should be available. If it shows "Incomplete" or "Rejected", contact NTA helpdesk.

Q5. Can I download the city slip on my mobile phone?

Yes, but using a desktop or laptop is recommended for reliable PDF downloads. If using mobile, try downloading with Chrome browser and check your Downloads folder.

Q6. My city slip shows the wrong exam date. What should I do?

Contact NTA helpdesk at 011-40759000 immediately with your application number and a screenshot of the city slip. Do not assume it is a mistake until confirmed by NTA.

Q7. Is the city slip mandatory to carry on exam day?

No. Only the printed admit card and a valid photo ID are mandatory on exam day. The city slip is for your advance planning purposes only.


Disclaimer: CitizenNest is an independent platform and is not affiliated with NTA or any government body. Information is compiled from official sources for educational purposes. Always verify details on nta.ac.in or exams.nta.ac.in.