How to Apply for Gas Connection Online (PNG/CNG)

What is PNG/CNG Gas Connection?

Piped Natural Gas (PNG) is a clean and affordable cooking fuel supplied directly to your home through underground pipelines. It replaces the traditional LPG cylinder system — no more booking, waiting, or carrying heavy cylinders. CNG (Compressed Natural Gas) is the same gas used as vehicle fuel at CNG stations.

PNG connections are provided by city gas distribution (CGD) companies authorized by the Petroleum and Natural Gas Regulatory Board (PNGRB). Major providers include IGL (Delhi-NCR), Mahanagar Gas (Mumbai), Gujarat Gas, Adani Gas, and others operating across Indian cities.

Benefits of PNG Connection

• No cylinder hassle — continuous gas supply through pipeline
• Cheaper than LPG — save ₹100-200 per month on cooking fuel
• Safer — no gas leakage risk from cylinders
• Metered billing — pay only for what you use
• Environment friendly — lower carbon emissions than LPG

Who Can Apply?

• Any resident with a valid address proof in a PNG-covered area
• Property owner or tenant (with owner's NOC)
• Both individual households and commercial establishments
• New housing societies can apply for bulk connections

Documents Required

1. Identity proof — Aadhaar card, voter ID, passport, or driving licence
2. Address proof — Aadhaar, electricity bill, property tax receipt, or rent agreement
3. Passport-size photograph — 2 copies
4. Property ownership proof — sale deed, allotment letter, or registry
5. NOC from landlord (if tenant) — on stamp paper or plain paper
6. Society NOC (if applicable) — for apartments and housing societies

How to Apply Online — Step by Step

Step 1: Check PNG Availability

Visit your local CGD company's website or the PNGRB portal to check if PNG service is available in your area. Enter your PIN code or locality name.

Step 2: Visit CGD Company Website

Go to the website of your city's gas distribution company:

• Delhi-NCR: IGL (iglonline.net)
• Mumbai: Mahanagar Gas (mahanagargas.com)
• Gujarat: Gujarat Gas or Adani Gas
• Other cities: Check PNGRB website for authorized CGD entity

Step 3: Fill Online Application

• Click on "New Connection" or "Apply for PNG"
• Fill in personal details — name, address, contact number
• Upload scanned copies of documents
• Select connection type — domestic or commercial

Step 4: Pay Registration Fee

• Pay the registration/security deposit online (₹5,000 to ₹7,000 depending on city)
• Payment modes — net banking, UPI, debit/credit card
• Download payment receipt for records

Step 5: Site Survey

• CGD company will schedule a site inspection within 7-15 days
• Technician checks pipeline route feasibility
• You may need to provide access to the kitchen area

Step 6: Pipeline Installation

• After survey approval, installation is scheduled
• Pipeline laid from main line to your kitchen
• Gas meter installed at entry point
• Installation takes 1-3 days typically

Step 7: Connection Activation

• After installation, gas supply is activated
• Technician checks for leaks and tests the connection
• You receive a customer ID for billing

Offline Application Process

If online application is not available:

1. Visit the nearest CGD company office or customer care centre
2. Collect the application form
3. Fill in details and attach document photocopies
4. Submit form with registration fee (cash/cheque/DD)
5. Collect acknowledgement receipt with reference number

Fees and Charges

Rates vary by city and CGD company. Security deposit is refundable.

Timeline

• Application to survey: 7-15 working days
• Survey to installation: 15-30 working days
• Total time: 1-2 months approximately
• In new housing societies with ready infrastructure, it can be faster (1-2 weeks)

How to Check Application Status

• Log in to the CGD company website with your reference number
• Call the customer care helpline
• Visit the local office with your acknowledgement receipt
• Some companies also send SMS updates

Tips for Faster Processing

• Ensure all documents are clear and valid
• Keep your phone reachable for survey scheduling calls
• If living in a society, coordinate with RWA for common approvals
• Pay fees promptly to avoid delays
• For new buildings, request the builder to get PNG provision during construction

Related Guides

• How to Transfer Electricity Connection — if you're moving to a new house

• How to Get Duplicate Electricity Bill — you may need electricity bill as address proof

• How to Apply for Sewage Connection — another utility connection for new homes

• Apply for Gas Connection

• Apply for LPG Subsidy & Ujjwala Yojana

• Apply for Water Connection

• Pay Water Bill

Frequently Asked Questions

Can tenants apply for PNG connection?

Yes, tenants can apply but they need a No Objection Certificate (NOC) from the property owner along with the rent agreement.

What if PNG is not available in my area?

You can register your interest on the CGD company website. When the pipeline reaches your area, you will be notified. You can also contact PNGRB to know the expansion timeline.

Is the security deposit refundable?

Yes, the security deposit is refunded when you surrender the connection, after deducting any pending dues.

Can I convert my LPG connection to PNG?

Yes, you can apply for PNG and surrender your LPG connection. Some CGD companies offer special conversion schemes with reduced charges.

What if there is a gas leak?

Call the emergency helpline of your CGD company immediately. Turn off the gas valve, open windows for ventilation, and do not use any electrical switches. Evacuate the area if the smell is strong.

How is PNG billed?

PNG is billed monthly based on meter reading, similar to electricity. Bills are generated and can be paid online through the company website, UPI, or at collection centres.